Shipping Policy – CITY OF GOD

Thank you for shopping with CITY OF GOD. Below you’ll find all the details about our shipping process.

Processing Time

• Orders are processed within 1–3 business days after purchase.

• Orders placed on weekends or public holidays will be processed the following business day.

Shipping Options & Delivery Time

• Standard Shipping: 10–15 business days (depending on destination).

• Express Shipping: 5–10 business days (where available).

• Delivery times may vary depending on your location, customs clearance, and carrier delays.

Shipping Rates

• Shipping rates are calculated at checkout and depend on your region and shipping method.

• Free shipping may be available on orders above a certain amount (check promotions on our store).

Order Tracking

• Once your order ships, you will receive a confirmation email with tracking details.

• Please allow 24–48 hours for tracking information to update.

Customs, Duties & Taxes

• International orders may be subject to import duties, taxes, and fees.

• These charges are the responsibility of the customer and vary by country.

Lost or Delayed Packages

• We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

• If your package is lost or delayed, please contact us at info@cityofgod.com and we will assist you in resolving the issue.

Shipping Restrictions

• At this time, we do not ship to P.O. Boxes or certain restricted countries.

• Please make sure to provide a valid delivery address at checkout.